Warranty Policy

Last Updated: June 2026

At King Lamps, we stand behind the quality of our products. We are committed to providing lighting fixtures crafted with premium materials and reliable workmanship. To give you peace of mind, we offer a 3-Year Limited Warranty on all eligible lighting products purchased through our official website.

3-Year Limited Warranty

All lighting fixtures purchased from www.kinglamps.com are covered by a 3-Year Limited Warranty from the date of delivery.

This warranty applies only to the original purchaser and is non-transferable.

What Is Covered

Our warranty covers manufacturing defects in materials or workmanship under normal residential use, including:

  • Structural defects in the fixture
  • Defective metal components
  • Manufacturing defects in glass, crystal, or lampshades
  • Electrical components that fail due to manufacturing defects
  • Factory finish defects under normal use

If a product is determined to be defective during the warranty period, King Lamps will, at our discretion:

  • Repair the product,
  • Provide replacement parts,
  • Replace the product with the same or a comparable model, or
  • Issue a refund when a replacement is not available.

What Is Not Covered

This warranty does not cover:

  • Normal wear and tear
  • Damage caused by improper installation
  • Damage resulting from misuse, abuse, accidents, or neglect
  • Damage caused by unauthorized modifications or repairs
  • Improper electrical wiring or voltage issues
  • Damage caused by natural disasters, fire, flooding, or other external events
  • Cosmetic scratches, dents, or finish changes resulting from normal use
  • Light bulbs, unless otherwise stated

Installation

For safety and optimal performance, we recommend that all lighting fixtures be installed by a qualified licensed electrician.

Damage resulting from improper installation is not covered under this warranty.

Warranty Claims

To submit a warranty claim, please contact our customer support team with the following information:

  • Order number
  • Product name
  • Description of the issue
  • Photos or videos showing the problem

Our team will review your claim and respond as quickly as possible.

Email: info@kinglamps.com

Replacement Parts

If replacement parts are available, we will provide the necessary components to restore your fixture whenever possible.

For discontinued products, we may offer comparable replacement parts or a similar product of equal value.

Warranty Limitations

This warranty is limited to the repair or replacement of the product only.

King Lamps shall not be liable for any indirect, incidental, special, or consequential damages, including labor costs for installation or removal, delays, or any other expenses related to the product.

Some states do not allow limitations on incidental or consequential damages, so these limitations may not apply to you.

Customer Satisfaction

Your satisfaction is important to us. Even if your product is outside the warranty period, please feel free to contact us. Our customer support team will do our best to provide replacement parts or recommend the most appropriate solution whenever possible.

Contact Us

King Lamps

Business Name: CABINET & STONE EXPO

Address: 1815 Junction Ave, San Jose, CA 95131, United States

Website: www.kinglamps.com

Phone: +1 (385)-588-1098

Email: info@kinglamps.com

Business Day (Hours): Monday-Saturday: 8:30 AM–5:30 PM
Sunday: Closed