Shipping policy
At King Lamps, we are committed to delivering your lighting safely and efficiently. We proudly offer Free Standard Shipping
Free Shipping
We offer FREE standard shipping
At this time, we do not ship to:
- Alaska
- Hawaii
- Puerto Rico
- U.S. Virgin Islands
- APO/FPO addresses
- International destinations
If you have special shipping requirements, please contact our customer support team before placing your order.
Order Processing
All orders are carefully inspected and prepared before shipment.
- Processing Time: 2–5 business days
- Custom or made-to-order items may require additional production time.
Once your order has shipped, you will receive a confirmation email with tracking information.
Estimated Delivery Time
Delivery times vary depending on the size and type of product.
| Product Type | Estimated Delivery |
|---|---|
| Small & Medium Lighting | 5–10 Business Days |
| Large Chandeliers & Oversized Fixtures | 2–4 Weeks |
Please note that delivery estimates are provided for reference only and may vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Oversized Items
Some large chandeliers and oversized lighting fixtures require special freight transportation to ensure safe delivery.
For oversized shipments:
- A delivery appointment may be scheduled by the carrier.
- Someone may be required to be available to receive and inspect the shipment upon delivery.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email.
You can also contact our customer support team at any time for shipment updates.
Email: info@kinglamps.com
Shipping Address
Please ensure that your shipping address is accurate before placing your order.
Once an order has entered processing, changes to the shipping address may not be possible.
King Lamps is not responsible for delays or additional shipping charges caused by incorrect shipping information provided by the customer.
Damaged or Lost Shipments
We carefully inspect every product before shipment. However, if your order arrives damaged or if your package is lost during transit, please contact us within 48 hours
To help us resolve the issue quickly, please include:
- Your order number
- Photos of the product and packaging (if applicable)
- A brief description of the issue
Our team will work promptly to provide a suitable resolution.
Questions?
Contact Us
King Lamps
Business Name: CABINET & STONE EXPO
Address: 1815 Junction Ave, San Jose, CA 95131, United States
Website: www.kinglamps.com
Phone: +1 (408) 573-7888
Email: info@kinglamps.com
Business Day (Hours): Monday-Saturday: 8:30 AM–5:30 PM
Sunday: Closed
